"Without quality and the review of Quality Assurance Manuals,
the safety of the public and workers is at risk today and tomorrow.
The communication industry will reap benefits when quality becomes
everyone’s highest priority."
developed, implemented and maintains a Quality Assurance Program (QAP).
The QAP describes the organizational structure, functional
responsibilities, levels of authority and interfaces for those
managing, performing and assessing adequacy of work. The QAP
describes management system, including planning, scheduling and cost
control considerations. The QAP includes the involvement of our
sub-consultants, general contractors, and suppliers, as well as our
customers. The organizational structure, interfaces,
responsibilities and authorities are documented and maintained in
the Adisam Telecom company manuals.
The QAP is based on
the concept that work performance is a process that can be planned,
performed, assessed and improved. Adisam Management is responsible
for these ongoing activities. Adisam management is responsible for
fostering an attitude of support and encouraging personnel to
complete their work in a quality manner, all work being accomplished
using the resources of people, equipment and procedures as directed
by management. All employees are encouraged to identify noncompliant
work or areas for improvement. Adisam Management is responsible for
identifying (both internal and external) customer needs and
expectations. Meeting these needs and expectations is a measure of
quality and success.
structure and the assignment of responsibilities within Adisam
Telecom have been established in accordance with the following
- Quality performance is achieved,
verified and maintained by the people who perform the work
- Quality achievement is
independently verified by people or organizations that are not
directly responsible for performing the work
- The level of inspection and the
degree of independence of inspections are determined on the
basis of the risk and complexity of the process
About Adisam Quality Assurance (QA)
- Are certified auditors, having
an engineering background;
- Performs audits, management
reviews, surveillances, and inspections to make sure all
workers follow rules that lead to quality;
- Develops proper
documentation, good management practices, and successfully
completed tasks. Every record, report, plan, test, design, and
survey meets our defined internal standards;
Quality Assurance of
Adisam Telecom company is:
- a system of management
activities to ensure that a process, item, or service is of
the type and quality needed by the user.
- dependent on each phase of a
procedure being performed correctly. This process
de-emphasizes progress inspections while focusing on
performance of the task correctly the first time. This is
accomplished by proper training and by allowing each person
involved in the process, an opportunity to provide input into
how the service is to be provided. This is the reason that all
of our professional staff is being trained in quality
On 20th February 2001,
following the assessment process, the Adisam’s Quality Management
Systems was ISO 9001:94 certified by Lloyd’s Register Quality
Assurance. The Adisam’s Quality Management System is applicable
- Design, installation,
maintenance and operation of telecommunications systems and
- Providing of professional
telecommunications services (including television
transmissions via satellite).
Starting with July 2001, the Quality
Management Systems was certified by the Certification, Accreditation
and Supervision Military Commission- O.M.C.A.S. Adisam Telecom was
accepted as equipment supplier and telecommunications services
provider by the Romanian Department of Defense and
Total quality management (TQM) is a
priority at Adisam Telecom Corporation. The company is currently
undertaking the task of qualifying for ISO 9001:2000 certification.
The manual meets the requirements of the ISO 9001:2000 standard.
Existing QA procedures are utilized to the maximum, while providing
sufficient flexibility to handle specific Adisam requirements.